Legal

This Acceptable Use & AI Policy (the “Policy”) sets the rules and standards for using the NeironHub Platform, including requirements for developing, deploying, and delivering AI systems and AI Outputs. It is Schedule D to, and forms part of, the NeironHub Terms of Service (the “ToS”). Capitalized terms not defined here have the meanings given in the ToS.

Enforcement. Violations may result in content removal, Account suspension or termination, Project cancellation, handling of funded or disputed amounts under the Payment, Milestone Protection & Refund Terms, permanent Platform bans, reporting to law enforcement or regulators, and other remedies available at law. NeironHub may also restrict, reject, or require additional review for Projects, files, messages, or AI-assisted feature inputs that appear to involve prohibited, regulated, or high-risk activity.

1. General Prohibited Conduct

Illegal activity. Users may not use the Platform to engage in or facilitate any illegal activity, including fraud, money laundering, terrorism financing, trafficking in illegal goods or controlled substances, tax evasion, securities fraud, identity theft, or any violation of applicable law.

Intellectual property. Users may not infringe copyrights, trademarks, patents, or trade secrets, or misappropriate confidential or proprietary information. IP complaints are handled under the DMCA & IP Takedown Policy.

Harassment, hate, and violence. Users may not harass, bully, threaten, stalk, or dox others; publish hate speech or content inciting violence or discrimination based on protected characteristics; defame others; or promote self-harm, extremism, or terrorism.

Child safety. NeironHub maintains a zero-tolerance policy for child sexual abuse material (CSAM) and any content that sexualizes, grooms, exploits, or endangers minors. Such content is strictly prohibited, will be removed, and will be reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by law.

2. Platform integrity and security

• Uploading malware, viruses, ransomware, spyware, or other malicious code;
• Phishing, credential theft, or social-engineering attacks;
• Unauthorized access, denial-of-service attacks, unauthorized penetration testing, or exploiting vulnerabilities;
• Unauthorized scraping, crawling, or automated data extraction;
• Reverse engineering, decompiling, or disassembling Platform software or infrastructure;
• Creating multiple or fraudulent accounts, sharing or selling credentials, or circumventing access controls;
• Evading rate limits, usage quotas, or other technical restrictions;
• Submitting false abuse reports, disputes, or complaints, or interfering with other Users’ access.

3. Prohibited AI uses and outputs

Users may not develop, deploy, or deliver AI systems or AI Outputs that:

• Exploit children. Generate or facilitate CSAM or any sexualization or exploitation of minors.
• Create cyberweapons. Produce malware, exploit code, botnets, hacking tools, or autonomous attack systems.
• Spread disinformation. Generate coordinated disinformation, election manipulation, or content designed to deceive voters or consumers.
• Produce undisclosed deepfakes. Create synthetic media depicting real individuals without clear, conspicuous disclosure that the content is AI-generated, or create non-consensual intimate imagery.
• Enable fraud or spam. Generate phishing, scams, fraudulent schemes, or deceptive advertising.
• Produce dangerous instructions. Provide instructions for weapons, explosives, biological or chemical agents, or other dangerous and illegal activity.
• Conduct unlawful surveillance. Deploy facial recognition, emotion detection, or biometric identification without proper consent, legal authority, and privacy protections, or build social-scoring or mass-surveillance systems for social control.

4. Regulated and high-risk AI uses

The following uses are high-risk and require enhanced safeguards, human oversight, and compliance documentation. AI Experts must proactively disclose them and obtain NeironHub’s written approval before accepting the Project:

• Medical and healthcare AI (diagnosis, treatment, medical imaging, clinical decision support);
• Legal AI used for automated legal advice, legal determinations, litigation strategy, or other rights-impacting legal decisions made without qualified professional review;
• Financial-services AI (credit scoring, lending, fraud detection, trading, investment, insurance underwriting);
• Employment and HR AI (hiring, screening, ranking, performance, or termination decisions);
• Law-enforcement and justice AI (predictive policing, risk assessment, recidivism prediction);
• Biometric identification or authentication systems;
• Critical infrastructure (energy, water, transportation, communications);
• Government, defense, or national-security applications;
• Autonomous systems with safety-critical decision-making.

Human oversight. Users may not rely exclusively on AI Outputs, AI-assisted Platform features, or AI Expert Deliverables for medical, legal, financial, employment, credit, insurance, safety-critical, biometric, regulated, or similarly high-risk decisions. Such uses are at the User’s own risk and must involve appropriate human oversight, independent validation, and qualified professional review where required by law or industry standards.

High-risk safeguards. High-risk Projects may require human-in-the-loop review, bias and fairness testing, explainability and transparency documentation, ongoing accuracy monitoring, incident-response procedures, sector-specific compliance, and additional contractual protections, insurance, or indemnification.

Permitted legal-adjacent uses. Lower-risk legal-adjacent work, such as contract summarization, internal legal-workflow support, and document organization, is permitted with appropriate safeguards and human review. It is the rights-impacting or advice-giving uses listed above, performed without qualified professional review, that are restricted and require approval.

5. Regulated data restrictions

Restricted data. Users must not upload, submit, process, or transmit highly sensitive regulated data through the Platform, or into AI-assisted features, unless expressly permitted by NeironHub in writing or under an applicable Enterprise Agreement. This includes protected health information (PHI), payment card data (PCI), government identification numbers, biometric identifiers, children’s data, financial account credentials, export-controlled technical data, classified information, and other data subject to special legal, regulatory, or contractual restrictions.

Credentials and secrets. Users must not upload passwords, API keys, private keys, access tokens, production credentials, or secrets unless necessary for a Project and handled through approved secure methods.

Enforcement. NeironHub may reject, remove, restrict, or require additional review for Projects, files, messages, or AI-assisted feature inputs that appear to involve regulated or high-risk data. Confidential business information may be submitted where appropriate for the intended Project or Platform workflow; highly sensitive regulated data may not, absent approval.

6. AI model safety and disclosure obligations (AI Experts)

Safety obligations. AI Experts must comply with applicable AI safety, data-protection, consumer-protection, and sector-specific laws, and must implement reasonable safeguards against bias, discrimination, privacy violations, security vulnerabilities, and harmful outputs, particularly for high-risk uses.

Model and component disclosure. AI Experts must disclose all third-party AI models, APIs, and pre-trained models used in Deliverables, including names, versions, and licensing constraints, and must disclose all open-source components and their licenses. No “copyleft” code (for example, GPL-2.0 or GPL-3.0) may be included without the Client’s prior written consent.

Training data and inputs. AI Experts must hold all necessary rights to training data and inputs, must not use data obtained through prohibited scraping or in violation of data-protection laws, terms of service, or robots.txt directives, and must not include copyrighted material without authorization or proper licensing.

7. Export controls and sanctions

Users must comply with all applicable export-control laws and sanctions, including the U.S. Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), and OFAC sanctions. Users may not provide or receive Platform access, AI technologies, technical data, or services in violation of these laws, and may not transact with prohibited persons, entities, or jurisdictions or for prohibited end-uses, including military, intelligence, or weapons applications in restricted countries.

8. Platform abuse and circumvention

Users may not circumvent Platform fees, payment workflows, communication tools, protected milestone payment features, or other Platform safeguards, including by moving Projects off-Platform to avoid commission. Circumvention is addressed in the ToS and the Payment, Milestone Protection & Refund Terms and may result in suspension, termination, handling of funded or disputed amounts under the Payment Terms, recovery of lost commission, and damages.

9. Enforcement and reporting

NeironHub may investigate suspected violations and take any action it considers appropriate, including removing content; restricting, suspending, or terminating Accounts; cancelling Projects; withholding or reversing payouts as permitted under the Payment Terms; and reporting to law enforcement or regulators. To report a suspected violation, contact support@neironhub.ai; for child-safety or legal matters, contactlegal@neironhub.ai.

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